We'll confirm your reservation within 1–2 hours — or sooner. For urgent bookings, our dispatch is on the phone 24 hours a day.
We recommend 24 hours for guaranteed vehicle selection, but we take same-day and last-minute bookings around the clock. For weddings and prom, we recommend 2–3 months ahead.
Yes. All airport transfers between the GTA and Pearson (YYZ) or Billy Bishop (YTZ) are priced at transparent flat rates — no meter, no surge.
A standard 18% gratuity is included in every quote. Additional tips are entirely at your discretion.
Cancellations made more than 24 hours before pickup are fully refundable. Cancellations within 24 hours incur a 50% fee; within 3 hours, a 100% fee.
Absolutely. Corporate account holders and repeat clients frequently request favourite chauffeurs; we honour the request whenever scheduling allows.
Yes — forward-facing, rear-facing, and booster seats are available at no additional charge. Please mention your child's age in the special requests field.